My Digital Presence

Small Business Website Design

No startup fees & no risk!

Frequently Asked Questions

What types of businesses can you help?

We are a great fit for businesses who provide a service for consumers, operate in a local or regional market and have less than 25 employees. We can also be a good fit for some B2B businesses, depending on the marketing goals.

Common businesses we are not a good fit for:
eCommerce, products, real estate, technology, fashion, travel, photography, personal brands.

Do you build eCommerce websites (websites with a shopping cart & checkout)?

Unfortunately, we are not equipped to build eCommerce websites. However, if selling products is not a core component of your business, we can integrate with third-party eCommerce platforms, like Square or Shopify, using links and widgets. If selling products online is a core component of your business, we recommend working with a full service marketing agency who can offer a full suite of marketing services.

 

How long does it take to build a website?

On average, websites launch within 4 to 6 weeks from project start. If you are trying to meet a specific deadline, let us know and we can provide you with options.

Do your websites work on mobile devices (responsive)?

Yes, we use use a mobile-first approach and build that first, then scale it up for desktop. That way it always looks beautiful on mobile devices.

Do your plans include search engine optimization (SEO)?

Our plans include on-site technical search engine optimization, such as registering your website with Google and Bing, that ensures search engines can easily read and rank your website. For some businesses, this is enough to enough. Others may need additional SEO services, like content and local search optimizations, both of which are included in our Premium plan.

Depending on your competition and market, you may need to work with a search engine optimizer in a specialized field to meet your goals. We are more than happy to make a referral for specialized services, if needed.

I’ve received quotes much higher or lower than your plans. How can there be such a large difference?

Some web-designers do very little for you. They put up a few pages, and some photos collect their money and disappear. This might work for a student or recent graduate that just wants to put their resume online to look professional, but for an actual business – this is the tip of the iceberg for what os needed to drive traffic

Our website plans strike a balance between features, performance and price. We focus on aspects that provide the most long term value for small businesses.

Which areas do you operate in?

We help clients who are located in the United States and Western Europe. While we would love to help businesses in other countries, we’ve found the timezone and marketing differences make us less effective.

Can you revise my current website or finish my incomplete website?

Typically, we cannot. Our process and tooling are specifically designed for the websites we build. However, if there are elements you want to retain from an existing website, it’s often possible for us to recreate them in a new website.

Do you offer a satisfaction guarantee & warranty?

We offer a sixty day money back guarantee. If you’re unhappy with our service for any reason within the first sixty days, you are free to terminate your contract with us and we’ll refund your payments. Our plans also include on-going maintenance to keep your website running in the same or better condition as the day it launched.

I already have a domain name. Can I use it?

Yes, we can port the domain to us and manage it on your behalf at no additional cost. If desired, you can choose to keep your existing domain registrar and we can direct it to the website we build.

Do you offer email accounts with your web hosting?

We do not offer email hosting but are happy to help configure your domain name to work with Google Workspace or Microsoft 365. Both services provide great email hosting as well as direct integrations with office software, collaboration tools, and file storage.

Didn’t find your question?

We’re here to answer any questions you may have!